- What exactly does Backhaul Direct do?
Backhaul Direct provides transportation solutions by putting customers, looking to ship product, with carriers looking to deliver the product. We provide a comprehensive and real-time information system to allow our customer service representatives the ability to track and service loads.
- How do you find trucks?
Backhaul Direct finds the best trucks across the country by devoting our resources to developing carrier relationships. Those relationships allow us to get the best trucks at the best prices.
- How do I get set up as a customer?
It’s simple! Just fill out and fax in our Customer Packet!
- How do I get set up as a carrier?
It’s simple! Just fill out and fax in our Carrier Packet
- How can I find out who my sales representative is?
To view our company directory, and to find out more about your sales representative, visit the MEET THE TEAM page.
- What are your work hours at the Corporate Office (Indianapolis)?
Backhaul Direct is open Monday – Friday from 6:30 AM to 8:00 PM EST. There is also after-hours emergency help available from 8:00 PM – 11:00 PM EST. Additionally the office is open on Saturday from 9:00 AM – 1:30 PM EST with extra emergency help available from 5:00 PM – 8:00 PM EST. The phone number in Indianapolis (24 hours) is 1-800-518-1664.
- What are your work hours at the Rocky Mountain Regional Office (Denver)?
Backhaul Direct is open Monday – Friday from 8:00 AM – 5:00 PM MST. The phone number in Denver (24 hours) is 1-888-730-6431.
- Do you know what the average price of fuel is this week? CLICK HERE to find out!
- How do I work at Backhaul Direct?
We are always hiring qualified candidates. Please visit our CAREERS page to find out more information.
- What do I do if I have an accounting issue?
Please contact Brandy Langefeld in our accounting office via email at blang@backhauldirect.com
- How can I track my freight?
CLICK HERE to view real-time load tracking information!
- How much does it cost to ship my freight?
CLICK HERE to receive the best service in the business!
- Can I receive a fuel advance on my first shipment?
No. Fuel advances are only allowed to be distributed to carriers once they have completed one load with Backhaul Direct.